Jessica is always so kind. It is nice to have a provider that makes you feel comfortable and able to discuss even the tough things. She and her staff are wonderful. You may have time that you wait longer than expected, but you are always given the time you need as well.
I would like to thank the everyone that I came into contact with. They were very helpful and concerns about my medical issue. Thanks so much for seeing me in a timely manner. Special thanks for Dr. Jessica Gonzales jet her taking me seriously.??
Great experience!
I honestly felt like none of my questions were answered. I came there to talk to the doctor but I mostly talked to the medical student who was shadowing her. In addition to that she didn't know anything about my past medical history and I felt like she wasn't really listening to me.
I feel O wasn't checked as I use to see my previous doctor check me. My previous doctor was checking almost everything
Great call
I myself work in a medical facility and I know one patient/employee being late can cause time constraints and is out of everyone else's control. We do everything as a team to make sure our patients are aware, to avoid an overcrowded waiting room. That being said, I waited over an hour in the waiting room. My provider spoke with the front desk staff as she was running one hour behind schedule, and asked them to let her patients know. I was DEFINITELY NOT told this when checking in. How hard is it for front desk staff to communicate this message. I would have never stayed in the waiting room surrounded around a bunch of sick individuals. Advocate do better and come up with a system that avoids your lazy front desk staff. I pre checked in.. I can definitely check in myself upon arrival. Better yet, you have an online portal, utilize it and have a message sent out to avoid this situation. I dread coming to this facility and if it wasn't for my provider, I would never return.
Doctor Jessica is very professional, very attentive, excellent care, thank you.
My experience was very good. I have seen Jessica Gonzales once before. She is very pleasant and took ample time with me.
So grateful for NP Gonzales as she consistently takes the time to actually listen to my concerns and offer support as opposed to other doctors dismissing concerns/rushing an appointment.