Jessica was very pleasant and professional. She was very patient and took the time to listen to my concerns and addressed them without making me feel rushed.
I did not appreciate having to sign forms related to medication I've been taking for several years, without incident. The prescription was ordered incorrectly (30 days, should have been 90 day supply). This necessitates extra trips to pharmacy and increased risk of exposure to covid. In office, masking compliance and quality was very poor. Paper/surgical masks offer inferior protection compared to n95. Several staff were not masked. Advocate attempted to bill me before the appointment even took place. (I had already provided my medicaid information via telephone as well as in the livewell patient portal). I was never told in advance to fast for blood work. It reflects poorly on Advocate that obtaining funds for services YET rendered is prioritized over patient care. Thank you.
Very good
This was my first appointment with this provider, she is my primary care doctor's assistant. I was very pleased with my visit with her.
Very easy to talk to and explained everything very well
Dude! I love Jessica Gonzoles, she super personable yet totally professional and she has a calming energy. 10/10 I would recommend her to family and friends. Hope she is getting paid what she's worth, because it rare to find someone like Jessica.
I don't really know if my survey is valid. , I had an appt with Jessica Gonzales and I ended up seeing her nurse practitioner student. Although I agreed to see the student I thought that I'd actually spend time with Jessica as well, but I think out of my entire visit I saw her for all or maybe 2 minutes. She initially introduced herself and then left. She came back after I had my entire visit with the student and basically came back and said I confirm with her plan. I was a new patient to her so I really wish she would have spent the time to get to know me, and my medical history and concerns. Her student did great though and I did get what I came for, but I can't say I had an appt with the correct person. I feel like if I ever come back to see her I'll be a new patient all over again.
Jessica Gonzales is excellent and I would recommend her to anyone. She listens and explains thins clearly.
Jessica Gonzales NP exceeded my expectations! Thank you
Jessica Gonzales NP truly cares . She is an excellent provider! She is so knowledgeable and thorough in everything she does. I truly appreciate how she added me to her busy schedule. I will never forget her kindness to me.