My appointment was as a result of a follow-up. I called the office who called me back to schedule after the nurse looked at my file. I waited over an hour to be seen my my doctor to be told there was no real reason to be seen by them. I left work 2 hours early, waited almost 1.5 hours for a 5 minute appointment that could have been addressed over the phone. This should have been reviewed before making me come to the office and now to have to pay for an appointment that was completely unnecessary. She read my file to me from the computer which I've already reviewed. Very displeased with how this was done. I never should have had the appointment.
I had too wait to see the doctor about 45 minutes , but at I did get to see her. She was called out to deliver a baby, or run late because of surgery!!!
Dr. Ruffin listens to my concerns and gives me options to resolve. She is so easy to talk to and spends the time required to thoroughly address any issues during my visit.
Dr. Ruffin it's absolutely fantastic!! Not only does she listen. She provides knowledgeable and important information in terms you can understand. She takes her time to make sure that you understand everything that was discussed.
Friendly staff, no long wait and knowledgeable provider with a great bedside manner
After the first interaction/treatment with my mom l immediately scheduled my first new patient appointment for myself. Time to take care of my important needs I've had to positive needs as a full time caregiver my parents. This physician radiates compassion/commitment for her job and patients come first. Literally, my appointment was focused on me. Her interactions with her staff are professional and respectful. I've worked in healthcare 14 years the impact of the work environment is crucial factor to enjoy your job.The entire appointment she listened to my questions/concerns. I'm truly blessed to have established my gyn care and will continue fulfilling my obgyn needs with Dr. Ruffin.
Love this doctor, has a awesome bedside manner.
The staff in the office have been top notch. Dr.Ruffin was friendly, informative and listened to concerns. She truly cared and was very helpful with 8ssues brought up.
Dr. Ruffin is an excellent doctor and a very caring person. I appreciate her thoughtfulness.
I love Ruffin but I was really irritated that my appointment was at 9:45 am, I checked in at 9:40am and did not get called back until 10:40 am. There was a point where I was the longest one to have been waiting in the waiting room, meaning people who checked in way after me were getting seen right away or just before me.