Everyone was very nice and professional, but wait times were unacceptable. I'm asked to arrive 15 minutes before my appointment to check in, however, I was still waiting in the lobby 20 minutes after my appointment started. After my vitals were checked, it took another 20 minutes for me to be seen by the doctor. I only had about five minutes of interaction between the nurses and doctor, yet I was there for an hour in total.
Dr Ruffin is very patient and caring, she is very easy to talk to! I highly recommend her!
Dr. Ruffin is AMAZING!
Dr. Ruffin and her staff are very kind, accommodating, and have been instrumental in helping me feel comfortable and positive about my pregnancy. I know I can go to them with any issues and it's taken care of in a timely manner.
This was my 1st visit so medical hx and TX options were discussed w the doctor and not the team. Doctor had many patients that day so she was very busy. She and her staff did everything they were supposed to do so I have no complaints. Having worked in the health field most of my adult life, I know she and her staff did an excellent job as a new patient, which will determine whether the dr will be your regular dr or if it's just a one-time visit. She definitely has my stamp of approval.
Pleasant people
While she may not be on time always, I know that her profession can have lots of last minute necessary appointments, so I appreciate all that she does. She truly cares about her patients.
Wait time was long but staff were very sincerely apologetic about it and Dr Ruffin was really awesome. Procedure went well. I waited 45 mins for labs but had to dip to picking up my son. I understand there was only 1 lab tech but not sure why it took so long considering we didnt have that many people waiting for labs.
Dr. Ruffin is very caring and knowledgeable.
Dr. Ruffin showed that she cared and wrote a letter to me as soon as my test results came in.