Very respectful of personal privacy. Very friendly and knowledgeable, and able to communicate in a relaxed, conversational manner. Listened to what I had to say.
My experience from checking in, talking with nurse, being examined and scheduling next appointment was extremely pleasant while all remained professional and made me feel comfortable throughout my appointment. Thank you.
Dr. Serrano was very thorough in checking for any pre-cancerous spots on my face, arms, hands and back, and explained everything to me so that I understood why she was treating these areas. I was very comfortable having her as my dermatologist and she was very competent.
The team was extremely supportive as well as kind
I appreciate the attention to details and I felt the team really cares
It was uncomfortable having five people crammed into such a small examination room for this type of visit.
Everyone was very professional and courteous.
Excellent care from the medical team.
Interpreter was horrible and I was unable to have a meaningful conversation with the doctor. Ended up holding back discussion with doctors and nurse since interpreters weren't facilitating messages appropriately.
Dr. Serrano was excellent