I appreciate the attentiveness and professionalism.
Trust
Did not seem to want to help since surgery may not be indicated. No help with pain relief. They just want me to keep coming back in for nothing. NP was nice.
Everyone in the office is wonderful. Also, a gentleman in x-ray was extremely helpful.
Dr. Sugrue thoroughly explained my physical condition and the results of my MRIs and X-rays. He presented treatment options along with their risks and benefits. I appreciate the time Dr. Sugrue spent answering questions and that he is following up with me.
Dr Sugrue has been helping me determine if my solution is surgical. He has been very prudent in the approach. After over 9 months, we now have a clear direction.
This provider never gives the impression of being rushed during my visits. Time is taken to explain, answer and advise. The provider or associate of provider is always accessible via portal or phone call to discuss problems and/or needs, addressing each with care and discussion when necessary.
Timely and professional
Dr Sugrue, was Very thorough during my appointment. He provided me guidance on what I needed to do to to stay healthy and mobile.
My only problem with this provider is my transportation to and from his office Humana or advocate assist me better with this transportation I chose this provider because he is an excellent physician and surgeon but Humana will only allow me a maximum of 25 miles to get to his office and I live 40 miles away. The problem is not the provider the problems with my insurance But it was my Choice to select the best surgeon in my system. Thank you for allowing me to make this comment.