Pleasant very knowledgeable doctor very happy with him

Your phone system is awful not user friendly at all for the elderly

I do NOT like at all to have to call the central appointment line to schedule appointments. It is extremely patient UNFRIENDLY. To call the provider's office directly is patient friendly and absolutely necessary. Please make that change!

New office is so sterile and clinical, lacking any warmth. Needs decorating.

Staff was kind, considerate, and efficient.

Extremely knowledgeable about my situation, genially concerned. Took his time to explain what was going on. And mostly carrying about my situation. Made me extremely comfortable with my visit.

Dr. Koo is very easy for me to understand. (I am hard of hearing) and very to talk to. He has a warm manner and yet is very businesslike.

He was very nice and being my first time with this doctor I was somewhat nervous but he did get me to calm down after talking a little bit.

Dr Koo is the best!

I felt like I was being treated with respect and kindness by a well trained medical professional as opposed to being viewed as another production line Medicare patient That is the way I was treated and felt like with other health care providers