In regards to my surgery, it would have been helpful to find out how my surgery went more specifically.
Was very professional and showed genuine concern.
The scheduling people in the office are terrible! They are engaged on their cell phones, ignoring patients standing right in front of them. Aurora really needs to monitor this wasteful behavior. After treating me, my Physician told me to make an appointment on a specific date, specific time. I told him that this would cause all sorts of grief "up front". He said it shouldn't. Well, it did. You must address this with your schedulers. They are horrible! Eventually, I got the follow up appointment I was told to schedule.
Very knowledgeable and professional Explained things well Was a pleasure to visit with the Dr and his nurse
Very pleasant Doctor. I believe that he listens carefully to me. I feel confidently about his medical knowledge Would definitely recommend him to others. Also to note, entire staff at this site have great attitudes. Many other Aurora sites could learn from them.
Dr. Bonchak was very thorough and explained everything that he was doing and gave me information about what to do going forward. He was easy to talk to and had a good bedside manner.
- I was seen earlier than my appointed time - nurse was very knowledgeable, friendly, and empathetic - never felt rushed, given many opportunities to ask questions - Dr. was very understanding and patient with me when I was told I had BCC - would strongly recommend Dr. to anyone in need of a dermatologist
I am still having the problem I went to see him about. His explanation of what he thought this was, was quite confusing to me. I waited a long time to see an Aurora dermatologist, and this visit didn't seem to solve the problem or satisfy questions. While the provider was nice, I question his experience. Thank you.
Dr Bonchak is on time, friendly and always checks to make sure the numbing meds work before proceeding with procedure.
Very thorough, knowledgeable staff.