Dr. Novales is always kind and patient with our children. She always takes her time to make sure our questions are answered and provides tool to help us with each child's needs.
Dr. Novales was fabulous.
We love Dr. Novales. So nice to have a provider that knows our daughter well, offers sound counsel We are always reassured that each medical decision made is from evidence and ensuring it follows the right schedule without question.
Wonderful staff! Professional, helpful and make you feel comfortable throughout the appointment by relating to your concerns and overall experiences to help you in the best way they can.
The med tech that examined my child was a bit inexperienced and didn't have any bedside mannerism in terms of how she deals with infant babies. She wasn't friendly or social or anything for that matter. I didn't feel comfortable as a parent with a new baby to allow her to examine my baby and take vitals. She also had to come back and recheck his length because it was recorded wrong the initial time. I think that she needs more practice with someone experienced shadowing her and be allowed to shadow them also to see how someone with more experience would operate in that role. I felt extremely uncomfortable and just wish my visit with the med tech was pleasant. I addressed my concerns with my child's doctor and she sent in another med tech assistant to administer my baby shots because I was confident in the med tech's ability to do so with my child on her own. I am thankful for Dr. Novales to hear my concerns and I am glad that my children see this provider. She's knowledgeable and professional and always gives me tips on how to handle things with both of my children. She's very easy to talk with and very relatable because she also has small children.
We are so impressed with Dr. Novales and are so grateful we found her for our daughter. She's knowledgeable and kind and feel our daughter is receiving the best care possible.Thank you, Dr. Novales!
Dr.Novales is the best!
She makes my son feel very comfortable
Dr. Novales always reads his chart BEFORE the visit so she knows her patients. She always knows about the new updates that happened inbetween visits with other providers. Thank you for being so attentive!!
Dr Novales is always very knowledgeable and friendly. My kids love visiting her!