I am very pleased with the Advocate Group system, the staff is always caring, they respond to any problems promptly and you always feel that they want to help you. Thank you for your work
Dr. Novales is the best! Our whole family loves her!
He appears and performs very professional in his work. He knows how to explain things very well both to the parent and to the children in a very appropriate way, he explains himself very well to them and knows how to give them confidence and encourage them.
We love Dr Novales! Her team has always been pleasant to work with including the nurse practitioner we saw a few weeks ago. I would recommend the Dr to all my friends with kids! This week's visit however we had a nurse who had the opposite of a friendly demeanor. Very cold and dry towards me, my mom who accompanied us and my toddler, which caught me off guard given most nurses greet my toddler with a smile. Our entire interaction with her was just not what I was used to with all previous visits.
It was good
Check-in was atrocious. We walked in with no line and stood for 10 minutes while we were checked in. This is not even factoring in that I did the E check in and everything online was submitted. Atrocious.
Checking in was terrible. I did the e-check in on the app and everything possible ahead of time. Even with that I walked in with no line at it took 10 minutes for the receptionist to check both kids in and then hand me three more forms I needed to fill out. This was ridiculous.
We love Dr. Novales!!!! Clinical team is great.
Everyone there is awesome and friendly
Dr Novales , truly the Best doctor out there. Always so kind , and helpful. Thank you so much for your care in the last 5 years . All I can say my son told me after we left the office , He Loves Dr Novales , and that's something . I recommend her to all the Moms . Also I would love to mention the nurses too , they are always very kind and happy . Thank you so much . 20 starts out of 5 :) thanks again .