Video call, provider did not turn on camera, the hour long appointment last 6 minutes, and doctor was rude and seem to not have the correct chart in front of her.
Dr. Shanti is phenomenal, she explained everything very well and listened to our questions.
Provider makes unilateral decisions regarding patient care. No consideration for patient autonomy.
Everyone in the office was amazing. They explained everything really well and made sure I understood everything.
I love all the personal at the infertility area!
Dr Shanti is amazing. I'm very grateful for her help! Being a cancer patient, having this option has given me so much hope.
This was my first surgical experience and it was nothing but positive. All individuals involved were friendly and professional. I felt that I was in very good hands.
We had a great experience with Aurora for our needs today, and are glad we switched from our previous provider. Granted, it helped that we're already very familiar with the process, so we know what to ask and aren't easily overwhelmed. But we appreciated that Dr. Shanti took the time to answer our questions in a straightforward way, and work with us to figure out a personalized care plan. She's clearly very knowledgeable. I feel confident and hopeful about our treatment going forward! My wife and I also felt very welcomed as a same-sex couple. I'm so relieved that my wife will be allowed to be in the room during my appointments and transfer. The intake forms could definitely use an update (I think I remember gendered terms being used) -- but otherwise, I appreciated that we were just treated like a normal couple, vs. our last clinic, where it felt like we were an afterthought to straight couples with medical infertility. My only real critique is that I wish the system were more digitized. The paper forms feel very dated. I also really hope that Aurora is able to hire a Kenosha RE soon. I think the staff is doing the very best they can given the situation, but reading between the lines it did seem like they were stressed and juggling a lot.