Dr. Lai and staff are very professional, efficient, friendly and show genuine care and concern.

This is the first time I've seen this doctor. It was just a consultation. The doctor was very kind.

Very clear explanations

Everything went well.

Keep up the good work

Good service, good attention and very efficient staff.

I thought the entire office was friendly, competent, and thorough in every way. Dr. Lai explained my situation, proposed 3 possible actions to take and the plus/minus of each. He also plans to consult with another doctor regarding my situation. Sharp, informative, efficient- I feel well cared for by this practice.

Very professional and was able to answer all my questions.

Dr Lai and his team of staff (nurse and medical assistant) were so warm, kind, patient, and accommodating. The healthcare system can be cumbersome for both patients and staff. but being greeted with a kind demeanor and feeling listened to can make all the difference. Thank you so much!!!

Dr Lai was receptive to hearing my concerns and thoughts about my situation...