Very tentative

| Verified patient

Good job

| Verified patient

Good experience

| Verified patient

Professional,knowledgeable, provide vision chart of ear problem,and provided prescription medications.

| Verified patient

Good listener. Very professional

| Verified patient

Dr. Zhang is very professional and also personable.

| Verified patient

Another one of the excellent, intelligent, personable experts I trust with my health at Aurora West Allis

| Verified patient

Both the audiologist and the ENT were very personable and professional. They listened carefully and asked appropriate questions to understand the issues I was experiencing. Then explained everything very clearly, providing options for ongoing care.

| Verified patient

Very down to earth personality, professional, answered all questions and i didnt feel rushed.

| Verified patient

The doctor spent more time lecturing me about how I was going to mess up his schedule because of my comorbidities. He spent more time making me feel bad about messing up his schedule and questioning me about not making two appointment rather than discussing any of my concerns. He asked closed-ended questions and gave no explanations. He gave me a diagnosis and did not explain it to me. Thankfully I was referred out to other professionals and can get answers from them. I was in the treatment room for all of 10 minutes and left feeling like I burdened this doctor. I am a clinician too and I understand patient schedules and how difficult it is to do documentation as well as direct care and I would never make my patients feel ashamed for their presence.

| Verified patient