Really considering to see my child who had a Fever, and was not feeling good

Everything was great, the service was excellent.

My daughter love Wendy Lotts

I love Dr.Lotts so much! It's like she's a baby whisperer! The kids love her and I'm very grateful to have her as our PCP.

I really liked the service.

I waited a significant amount of time for the nurse to come and give my child the needed vaccines. This had never happened before. Apparently, they were having issues with their system. I'll suggest they let us know the reason for the wait. Maybe give us the option to stop by another day in case we can't wait.

Good bedside manner Did not rush Listening was great ?

very kind and a great listener

Love Dr Lotts. I do not enjoy dealing with the office staff. They are not helpful. I was on hold for over 12 minutes to request a refill. When I asked if it was time for a med check appointment I was told no. Then 10 minutes later the nurse calls to say I couldn't have a refill because I needed a med check. While they were able to squeeze is in it was very frustrating.

I am so grateful for Dr Lotts She listens and has always given the best care for us