Had a good experience

Dr. Potts is always professional- well informed and knowledgeable about my conditions. Always a great experience to see him.

Timely visit. Dr Potts knew my history when he walked in. Very kind.

The Advocate phone system for patients, and in particular trying to obtain an appointment, is too complex, tedious, and impersonal, and too centralized (i.e., one central appointment center for all Advocate patients). It should be possible to call the particular group that one's physician belongs to to obtain an appointment.

Dr. Potts is the best !

Very positive experience ! Dr. Potts and his staff were all very helpful and answered all of my questions and concerns , fantastic !!

Positive experience from check-in to departure. As a patient I was treated very professionally. I appreciate Dr. Potts taking the time to address my questions and concerns.

Dr. Potts is a great doctor he listens to my issues we talk it out and find common ground. I would highly recommend him

I have a complicated health profile and I'm always amazed at how well Dr Potts knows my history and is spot on my needs.

Steve Potts gets 5 stars in all areas - he is an exceptional doctor! However, Advocate has been switching the time of apts on the portal but with no phone call or notification of the change in time. This has happened to my partner several times and happened to me at this apt. I know with complete certainly that I made this apt for 1 p.m., because that is Dr. Potts first apt time on the day he sees patients. After waiting 25 minutes, I was told my apt was not until 1:30 p.m. I don't know what is going on with the system, but any change in apt time should warrant a PHONE CALL to the patient.