Down to earth. Talks to me in a way that I understand. And listens to all my concerns and answers all my questions.
Dr. Jacks. Dr. Jackson exhibits a high level of professionalism and diligently works to create a personal rapport with her patients. While I encountered some challenges in scheduling my mammogram diagnostics, I am overall very satisfied with the quality of service she provides.
Was on hold 30 minutes
My provider is always professional and courteous and listens to my concerns. She is very well versed in my care plan and future health goals and always finds the best solution that works best for me health wise.
In the beginning of appointment, provider didn't present much awareness and preparation of my purpose in visiting. It was a bit off putting. A mention of "not having to be seen after speaking with X specialist" bothered me because I still wanted and had questions for my PCP outside of seeing them. Once I expressed that, the provider was understanding and showed interest in my visit. It was reassuring. I was able to get the proper answers and care I need by the time my visit was over. I followed up with more concerns about my health via the portal message and a quick thorough response was provided. Overall, I felt satisfied about my experience with this care provider.
Provider Q.Jackson is the best! I always feel safe and cared for as a black woman. She listens carefully and explains things in a way I can understand. I never feel embarrassed or uncared for. She is top tier.
Nurse Practitioner Jackson was very helpful. She will be my Dr. for life.
I love the care Dr. Jackson provides. I haven't been to Advocate Medical Group in a little over a year; but she remembered me and even asked about my nursing school journey. She listened to everything I had to say from my other healthcare providers. Dr. Jackson is great!!
It was a nice visit
My doctor (Q. Jackson) amazing! She's is very caring & makes sure I understand what's going on.