Staff is short tempered and over talk patients. The wait time each and every time I come is ridiculous. I am strongly considering moving my patient care to another site that is managed better then this site.
Why that during the day urgent is available to walk ins.
My appointment took to long and that makes no sense at all
The doctors and receptionists are great but their staff needs vast improvement.
Very thorough
I think through Covid you'll cared about ppl sitting and waiting. We'll we're still in Covid and sitting in the waiting area for more than a hour after your scheduled appointment is not safe nor acceptable. After sitting in the waiting area that long to be call back and sit in a room for another hour is ridiculous. Something needs to be done just like you cared during the 2 yrs of Covid.
He was very disconnected not very personal.
After The Dr(provider) left out of the room, I was waiting for 10-15 mins on his nurse/medical assistant to come in and show mi how to administer injections to Miself...per Dr orders, but nurse never came back into the room and mi husband and I just got tired of waiting and left. They wasn't busy because we heard them talking / laughing about food(chicken) sitting & standing @ Dá stations. We seen them because the Dr left the door open. So I said maybe when I get to pharmacy, they'll assist mi in properly administering self injections. Other than that Dá staff is friendly. I don't know the reason why they never came back in the room? To make sure all was well etc... I use to work for Dr's so I know the procedure's etc...The Dr has been mi whole family Dr since mi early teens, so it'z not Him. He's alwayz very professional etc...But the staff is still friendly.
Wait times were unacceptable. I waiting in the lobby for my 4pm appt until 5:30pm and then another hour in the exam room before I was seen by the Dr. I didn't leave until 6:50pm from my 4pm appt.
Wait time is horrible and is not at a timely matter, most patients complain all day and it sucks.