IT WAS AWESOME! THEY SHOW SO MUCH COMPASSION!
The only reason she didn't know about my medical history is because I was a new patient. However, she asked me a lot of pertinent questions for the necessary information she needed from me and about my history.
Dr. Serrano was fantastic! I have never felt so good leaving a doctors appointment. I literally left her office and called my mom to tell her how wonderful she was. She was so thorough. Extremely kind and very genuine. She was very knowledgable and helped me understand certain things better. I would highly recommend her to anyone and will definitely want to see her again.
I did have to ask Dr. Serrano to not work so quickly responding to my situation. Between her fast pace and regular use of medical terms (which were aimed at her assistant and colleague), I felt she was being rushed to complete my appointment. I must say that her After Visit Summary gave me a number of medical terms to research, as well as providing me with clear instructions to follow for my treatment at home.
Dr was very nice and explained everything very well.
This was my first appointment with her & she found everything to be fine. There was no reason to talk to me about exercise or other health when I went to check on skin spots or tags. They were fine & ok.
I found this dermatologist to be very proactive and empathetic and knowledgeable, and would recommend her to friends and family. I wish that she was located in the St. Luke's campus!
Dr. Linda Serrano was thorough in her explanations of my condition and potential outcomes, and the biopsy procedure was almost painless. Both she and her P.A. asked lots of questions and treated me with respect. They were kind and cheerful, too--a plus!
Please allow me to tell you, DR.Linda impressed me so much ! She is EXCELLENT AND METICULOUSLY PREPARED FOR ANYONE WHO NEEDS HELP!!! The BEST DOCTOR EVER EVER EVER !!! She has SMARTS , BEAUTY, and HUMOR !!! Not found easily !!! I'd even clean her house !!! KINDNESS GOES A LONNNG WAY with me !!! THANK YOU DR. LINDA !!! No one can COMPARE TO HER !!! -- & I mean IT !
This was my first time seeing her and I am beyond impressed by her and her staff! Very great experience!