Kevin Poole listened and answered my questions. He provided information about the next steps to be taken regarding my shoulder.

Thank you very much. They are very kind

Not much choice if I want results

Everyone I was in contact with from the reception, X-Ray, nurse and PA Kevin Poole were very professional and showed concern for my symptoms and health. Was diagnosed and treated the same day which helped me greatly.

Kevin Poole did an excellent job explaining and showing me about my reverse shoulder surgery.

Kevin Poole is "king" in what he does.

He was right on time and explained everything about my condition. He gave me a handout about the future of shoulder replacement to review.

Wish they would include the nurse who helps with medication. Do not believe they talk about how they dispense medication to patients.

about clinic visits in general: please make your use of technology more efficient. Make the wasteful printouts of the largely patient-provided information available only upon request. If someone checks in online, is it really necessary to have us ping you when we arrive at the location, and complete an additional email step pertaining to our impending visit when we have ALREADY completed online check-in? This is annoying.

Aurora cares about me