You guys are the best.
Jessica is wonderful. She is patient, empathetic and clinically very strong. I am always satisfied with her care. Waited 45 minutes after my scheduled appointment to even be called back by the cma. Didn't see provider for about a full hour past my appointment time. It makes more sense to schedule accordingly instead of every 15 minutes. My time is valuable too. It's frustrating. I left work an hour early without pay to be on time for advocate. It would be appreciated if you ran on time
She's so sweet and understanding and knows what's she's doing . Thank you
The nurse-practitioner, Jessica G., was very knowledgeable and professional. Hopefully, my knee will improve.
First time seeing this provider and I was impressed
Just a little disappointed that my pre surgery physical was not provided to my ambulatory surgery facility in a timely manner. The facility had to call multiple times to have the information faxed on the day of my surgery. It was late enough that I almost had to reschedule because my doctor and anesthesiologist would not proceed without it. Overall I have no complaints about service and always receive the best care. I will also continue using Advocate because the information was received in time to avert any great inconvenience. I just wanted to make you aware to improve your otherwise exemplary service.
Jessica Gonzales is a very personable yet professional provider who takes the time to to listen and answer questions. She's genuinely interested in my health and my issues and concerns. She's genuinely is the best!
My experience was Great!!! I have been a patient of this group for years and in the past when I would leave my visit I would leave with anxiety and sometimes in tears because I did not feel heard. Kudos to Dr Gonzales I appreciate being heard and having my all of my concerns addressed. I see some changes have been made Thank You for making me feel valued and not just a number.
The provider was very pleasant and knowledgeable. She explained things very clearly and answered all my questions and concerns. I felt very comfortable because she created a positive and trusting environment and so did her assistant.
I love coming to this provider I feel like she listens to my concerns. But overall, Advocate as a health institution needs to start prioritizing quality over quantity. This provider seen me 45 minutes late because of all the patients she had. Advocate needs to stop cramming as many patients as they can into providers schedules to allow for each patient to be seen in a timely manner and to get adequate appointment time with their provider. Advocate needs to do better.