My experience began with registration in the pulmonology testing area. The representative who checked me in was helpful and directed me to the waiting area. The respiratory therapist (I assume) who administered the PFT was knowledgeable, considerate of the testing requirements on me as a patient, and provided me with a summary of the results and answered each question I posed. My next experience was with the check-in representative in the pulmonology office. She knew my insurance information and worked on resolving an issue with the Veteran's Administration while I saw my provider. The LPN who took my annual history and vitals was professional and efficient. Finally, I am satisfied that my provider is proficient in his discipline and has helped me understand my diagnoses over the past three years following the departure of my previous provider who is now providing hospital-based pulmonology services.
Personable, professional and caring about my health.
Dr was very kind he listened to all my concerns about my COPD,STATED THERE ARE MANY NEW OPTIONS WE COULD TRY.SO IMPRESSED LEARNED MORE FROM HIM THAN ANY OTHER PHYSICIAN. THANK YOU
The administrators, scheduling desk, intake nurse, to the Valet, wonderful services...and of course Jamey Boucher, PA is a wonderful, helpful and I just felt welcomed, cared about and they all made a difference,,Thank you.~
Everything was done in a thorough manner and explanations of meds gone over.
I learned more from Jamey than anyone really listened and tries to help
He was very thorough
I like how well he knows my condition
He is a very nice man, super good to me and really caring about me!
Ordered me some new medicine.