I was put off by the recording and scribe in the appointment visit. Feel like that is overkill. I was in for my physical and I wasn't asked about any vaccines which I am over due for tetanus. There was no conversation about exercise, skin care, preventative care, etc. In the past I had to bring up when my last pap was (it done at an outside of the system) Dr. walked in the room asked if anything new or concerns which I had none. I except more out of my physical than a 2 minute visit. What a waste of time for us both. Upset I took off of work for that.
Love Dr. Santarelli!! Very easy to talk to and ask any questions. Listen to my concerns and explains thoroughly the answers to the questions I have
James is always helpful and refers me to the appropriate specialist when necessary. He's always professional and friendly.
Efficient and effective. Removed build up wax from both ears.
As usual, everything was great. Keep having excellent doctors and staff. God bless.
I am thankful to be his patient.
Post visit I called the office with some additional information that was requested. It was late in the afternoon and I was put on long hold,I left a callback message and the nurse called me back around. I was satisfied with her response.
Provider walks in shakes my hand NEVER discussed BW just said HI and see ya back in 3 months...
Dr. Santarelli and his staff are always kind, caring, and at the same time very professional. They never try to rush my appointment, and do listen.
I am very happy with the service Dr. Santarelli provides. He is very thorough and professional. My questions get answered and I always feel cared for.