They are very attentive to people.
Being referred to a maternal/fetal specialist was frightening but both appointments (second anatomy ultrasound and consult with Dr. Hayes) went very well. The ultrasound tech was very informative during the images. Dr. Hayes was very professional and reassuring.
Dr. Hayes is very knowledgeable but lacks as much patient bedside manner as I would like with my doctor.
Dr. Hayes is always very professional and knowledgeable and the auxiliary staff is friendly and supportive.
I just recently transferred care but all staff I have interacted with has been very professional and kind. Dr. Hayes and his team have been amazing and I am so grateful for them!
Everyone we have had the pleasure of coming in contact with throughout this pregnancy has been so friendly and knowledgeable. I couldn't ask for better care.
The only complaint I have is that the past two times I have had the nurse I had yesterday (don't know her name), has made fun of my last name and it's just not appreciated. I have had a stressful pregnancy and have been worried about my baby and I just don't need this treatment. Yesterday, I had just heard that I needed weekly check ups to prevent preeclampsia and when we got the front desk to schedule, she made fun of my last name in front of the receptionist. I normally have another nurse if I schedule later in the day and she is always respectful and kind.
I'd like to say thank you to Dr.Hayes and team, receptionist and all the sonographer who attended me during my visits at Aurora, caring me so much on all visits.
Dr. Hayes provides excellent knowledgeable care. He answers my questions and concerns. I know I'm in good hands.
They are amazing caring willing to listen and give options. This is my second pregnancy with this hospital and I wouldn't change it the doctor and RN are amazing.