Dr. Hertel is an exceptional doctor, and Aurora is truly so lucky to have him. He is so attentive and compassionate. I truly feel heard when I'm in his office and I feel like we work together towards my goals as a patient. I never leave his office feeling pressured into a medication, or unhappy with my care plan. I am truly grateful to have him as one of my providers.
Our first experience at Aurora and it was a great experience. The free coffee and cookies at the front entrance was a nice touch. I usually don't come to Aurora for healthcare needs but now I think I would in the future! Dr was really kind and understanding. He took the time to explain options which was helpful.
Dr Hertel and his staff are excellent! Very thorough. Relaxing friendly environment in the office.
Great dr. Nurse as well
Very nice to work with. Got me in sooner when I had trouble.
I am so grateful to have Dr. Hertel as my dermatologist. Not only is he extremely knowledgable, he is caring and compassionate. He is the best and I would recommend him to anyone. Actually, I already have.
Dr Hertel and staff were thorough and helpful in helping me to understand the process, treatment and outlook. Really appreciate his expertise.
Wonderful Care! Thank you!
Doc Hertel is a very competant dermatologist. He has treated me in the past and I have no question about his abilities . AAA rating.
Very impressed with care I received while in the clinic. Staff and Dr. Hertel were wonderful. It's unfortunate how long the wait to see a dermatologist to establish care is. 6 months wait for an appointment is mind boggling to me, especially when there is a lesion of concern to be evaluated, hence the referral from my PCP.