Dr Hertel is awesome, he has been guiding me through a difficult skin challenge for a few yrs now. He is always very kind and compassionate. I am so thankful for his care. He has a great team of caregivers as well.

No complaints

Issues were discussed and taken care of. Dr. Hertel was agreeable, professional and effective. I thank him for his good help!

A nice gentlemen's and very knowledgeable!!

The staff at The Willows was professional, friendly and helpful as always.

Excellent communication skills and professionalism shown to me by Dr. Hertel.

Very responsive to my concerns and understanding the situation, with compassion and direction to better health.

Since this was a self-pay procedure, prior to starting, Dr. was very clear about what would be covered by the charge and what the after effects would be since my face was involved (avoid pictures ... ) I appreciated his thoroughness...

Dr. is always very patient and asks if I have any concerns. He listens and checks out any spots that I have that I'm concerned about. Would highly recommend him.

Great care.