Great experience overall.
I really appreciate how welcoming, friendly, kind, patient and respectful everyone was from the person who registered me, to the nurse who initially took my vitals, the CPN and even the doctor I passed in the hall on the way out. Everyone was so incredibly kind. It matters when you're feeling crummy. Thank you so much.
It was a pleasure to see April San Juan. She genuinely seemed glad to see me, was attentive, helpful, and thorough. I think she is a great medical provider!
I wish she would've worn a mask and/or gloves when examining me but other than that, no complaints
The process of scheduling the appointment was awful. The NP called and left a voicemail asking if I wanted to make the appointment virtual. I called back and the person that answered didn't know what to do. Someone from the office called me back and was rude, stating that there is no way I could make it virtual because I hadn't been seen in a year. I explained that this was at the request of the provider. She continued to be rude and state the "provider is clearly wrong." Then not more than a minute later I got another call from the providers nurse, who was very friendly and asked about making my appointment virtual. I explained what had just happened and she apologized and we proceeded to schedule the appointment for a virtual visit. All other interactions, including with the provider, were pleasant and helpful.
I felt completely comfortable with Ms April and the decision she is making toward me getting my health better
Was told I would get xray results the next day and I didn't.
April is one of the kindest physicians I've ever seen. She listens, explains things well, and seems to know her patients.
April is a great doctor she is very knowledgeable, attentive and down to earth I was very pleased I plan to keep seeing her for years to come
April is very likable and I am glad to the wellness visit with her.