The virtual visit experience uses a modal Zoom window which prevents interaction with the rest of the app. One cannot look at history, messages, etc while waiting for the visit to start. That needs to change. There also is no feedback from the physician's office that he is running late. So, I had to call the office after waiting to find out he had prior visits that he running over. Need an in-app means to communicate between office and patient as waiting gets old, especially with no explanation or ability to find out what's going on. Suggest you revamp the virtual visit experience. It's an appealing alternative when in-person visits aren't required but as implemented leaves a lot to be desired.

Dr. Magnanao is a very good doctor. Very professional.

I didnot have to wait for a long time in the waiting room.

I felt the doctor gave us enough time to discuss our concerns.

On ever visit, all of the staff are patient and great to be around.

Always a well-run office. Dr. and staff are terrific.

What I dont understand why I have to be notified so many times about appointment. Text, email, phone call. Once is enough

Thanks

Excellent communication. Offered solutions to my current health issue

Dr Magnanao is professional, courteous, attentive, and very helpful.