This doctor is the best. I will be making him my regular PCP.

The outpatient receptionist was not courteous, abrasive in her approach to announcing a call over, and seamed miserable. I was standing back in the roped off waiting line, waiting to be called next, and saw two available masked receptionists. Then I heard a "Next" get voiced. I couldn't tell if it was the left or right individual calling me over to check-in. I asked, "Which is calling?". "Me." Was the response with no body movement indicated to show, come hither. So I walked over to right, and the receptionist on left, raised her voice loudly in irritated tone, restating "Me". I told her that I didn't know who was talking because the MASK was covering a mouth talking. I am particularly hard of hearing and rely on movement to understand clearly what is being communicated. Receptionists that continue to MASK need to use body movements, or standing up to indicate their directions.

Dr Mensen is very attentive, and proactive. He listens and is always approachable, respectful and friendly. I've recommended him to coworkers and friends

Dr. Mensen has a phenomenal approach to building rapport and providing context to build my comfort level. Very much appreciate all he does.

I have recommended Dr Mensen to my family and friends because of his high level of care, knowledge, and his exceptional communication. Both of my adult children as we'll as a close family friend now have Dr Mensen as their primary physician.

All went well. Nothing to add.

I got some news that upset me on this visit, not my best moment. Doctor listened to me and seemed to care about my concerns. While I was upset, he remained calm and level headed, was willing to talk me down from my anxiety. Doctor is kind, caring and knowledgeable.

Dr. Troy Mensen and his team are exceptionally healthcare professionals and would definitely recommend Dr. Mensen to my friends and family.

Dr Mensen is very caring and thoughtful