Honesty
Takes time to carefully explain the medical issue.
Very nice. Interested in wellbeing of condition. So far about blood tests...this year...put on hold,because of United Healthcare Insurance. Not because of Dr.Richard Terry.I hope Insurance keeps us with you, and Aruora Healthcare . If stuff clears up I'll get blood checked .Thank you
Dr. Terry is the best. He is patient, thorough, empathetic and listens carefully.
Good Doctor
My PCP left the Aurora practice. This appointment was required by my new PCP although I have been an Aurora patient for several years. My annual Medicare visit is scheduled in a couple months. I received an estimate and after insurance I was informed that my cost will be $180. I questioned this with Aetna, Aurora billing and the scheduler but an introductory appointment was required. I feel that this could have been part of my first appointment.
This new provider is great. But YOU/Aurora Health needs to get more help for all your providers
My doctor (I can't remember his name) and my nurse (again, I can't remember her name) were very personable and easy to talk with! They indicated a true interest in any of my concerns!
This was a new patient appointment.
I liked that they understood that I needed a new primary care provider and was willing to provide me one quickly.