I LOVE Paula! Nothing more to say!
Paula Carlton never ceases to amaze me, she's always very knowledgeable on any medical questions I throw at her and always seems to know about the newest greatest things that can help a person out whether asking about diets, health concerns or pain . I always leave knowing I'm getting the best care. Once in a while if Paula has had a especially busy day while I'm waiting I've talked to other patients also in the waiting room and when asked if we'd prefer to reschedule, everybody seeing her at that time is always gladly and prefer to wait because we all know she is that good and she's got a good reason to be running a bit behind. Can't say enough about her dedication.
She said two completely different things in my appointment and the I messaged in live well app after the appointment like I was told I should do to keep her updated and was told a different thing all together- all for me to make another appointment that I can't get for months - not happy about basically being lied too to get and in the clinic again
Never met a more caring and patient doctor She really cares about her patients
Paula is truely the most caring and wonderful caring provider I have ever had! I recommend her to everyone I know!!
Prefer to have blood tests PRIOR to appt so can discuss results in person at appt. Blood draw AFTER appt means results posted then NP calls or messages me. Thankyou.
I think if the schedule optimization idea would have been practical, then providers would be able to spend more time with their pts, and appt times would run on time. Instead, the changes are affecting the providers, staff, and patients. How can you expect them to meet your requirements (less time with pts, see more pts, etc) and dump more preventative health topics that you expect them to cover in the office visit??? I would follow my providers if they left, but I am not loyal to the Enterprise. I also want to point out that everyone was very kind. Especially the attentive and compassionate PSR that noticed I was in distress in the waiting room. I don't remember her name, but she checked me in for my appt. She went above and beyond. Thank you for being so kind.
Paula Carlton, NP rearranged her schedule to fit me in on short notice. As usual she was kind, caring and helpful. She, and her team, are amazing!
Paula Carlton is the best Dr I have ever been to. Paula is very knowledgeable, kind very compassionate about her patients.
Doctor Paula is great! Thank you!