It was a first meeting after having another provider for 15 years that relocated.
Very Satisfied
I got an appointment in short time thankfully. Marta addressed my numerous health issues. Did testing ( Covid, flu) Explained best way of treating. Listened and answered my questions.
Marta was phenomenal. She was a great listener and I felt very comfortable in her care. Will definitely return.
Amazing!! Will definitely switch health care providers. Been with northwestern for 15 + years and continually treated for same issues that I recently seen an advocate provider for, and she changed my life!!!
I cannot say enough about Marta, she is amazing, always takes time to listen, is very thorough and explains everything to me. She truly cares about me as a person.
Every time I check in for an appointment, the front desk seems to forget about me until I walk back up after 20 minutes and remind them I'm still waiting. Once, they told me I should've walked over to the other seating area and waited there. Made no sense. The last 2 visits prior to my recent one, the front desk insisted I pay a co pay when I have never had to prior. This last visit I waited to pay and they said I didn't need to. Same provider, same everything. Really aggravating to say the least. I got test results back and had to Google what everything meant. Is that normal or should someone be explaining (especially the alerts)? It was suggested I add 2 vitamins to my diet, but not a multi vitamin, just these specifically. The I got the test results and the 2 vitamins were on the report PLUS a multi vitamin. Confusing. Every year I do a urinalysis as part of blood work. Most recent visit, no urinalysis. When I asked why, they said it wasn't requested by doctor. Found that odd. Seems impersonal and that I'm not getting the full explanations that I should be getting.
The meeting with Marta and the other staff was excellent. My first time at this location. I already told my friend about how great it was. Thank you.
Always leave there confident that they have provided the best treatment and advice.
Very happy with my visit. Will definitely see if I have any questions or concerns.