Everyone was very nice!
Marissa Le is a great Doctor, but is very busy. It is too bad that appointments must be set so far in advance. Please consider ways to "lighten her load" to allow her to see patients sooner. And would you please stop focusing on the patients need to be 15-minutes early? That is clearly for the benefit of Aurora, and NOT the patient. If I have an appointment at 10:30, I hope the medical provider is ready to see me. To REQUIRE me to be there 15-minutes early is no benefit to me. If the Dr. is running late by 10-15 minutes, you are telling my time is of no value, and the medical teams time is paramount. How about expecting the patient at 10:00 a.m. for an appointment at 10:00 a.m.?
Great!
Answers to my questions were not answered Thoroughly .
Dr. LE and her staff were wonderful.
he sees her one time every year to get his ears clean out . she is very nice and good with him,we like going to her.
It was very pleasant.
Caring
Dr Marissa Le is wonderful and gentle and totally addresses my concerns. I have been recommending her to many of my friends and colleagues.
Dr Le was so friendly and understanding - I wish she was a primary care physician! I can say I actually enjoyed my appointment. I definitely feel confident to go ahead with procuring hearing aids in the near future. And after her recommendation and prescription for a nasal spray, I have to say it's the first time I've breathed well in a very long time.