Interpreter was horrible and I was unable to have a meaningful conversation with the doctor. Ended up holding back discussion with doctors and nurse since interpreters weren't facilitating messages appropriately.
Dr. Serrano was excellent
It was a good visit.
Dr. Serrano is the best dermatologist I have ever seen at AAH!!! Always happy and positive, very great experience.
Very personable and easy to talk to. Great experience!
My experience with doctor serrano has been great she is very intevive to my concerns
She was very easy to understand, kind.
My only dissatisfaction with this visit is that I had to make my appointment six months out from the day I called. The care team made up for the wait. All are very knowledgeable, professional, kind, and caring. Made feel so at ease. They truly listened to my concerns and answered me fully. Great group!
They are wonderful there. Very thorough. Highly recommend her
This was the first time I saw Dr. Serrano and I was very pleased with the visit and her staff. She knew my history and asked all the right questions. She and her staff were very easy to talk to and treated me as an individual. Even though I knew they were busy, I never felt rushed or ignored.