This appointment was thru zoom. It was much more convenient not to drive during our recent snow storm and very east to connect.
Very thurow
Thank you
I was the first appointment of the day and I had to wait. The reception desk staff voluntarily told me to talk to her supervisor because this is a habitual problem. It's pretty sad when they say that to you.
She was very happy to help me
I appreciate Laurie so much. She shows a genuine concern to help me deal with each issue. She is very caring. I am so glad that she is a part of my care team!
Great experience and great service
very attentive and professional
My provider did an excellent job. She had a busy schedule but was able to fit me in. She was honest and forthright regarding my health which I appreciate. As a healthcare professional myself I understand how chaotic the day can get, but she still took extra time to explain my condition and the next steps. I think the only improvement that could be made is more of a system wide thing than a provider specific one. It seems like there can be miscommunication between providers at times via the patient portal. It could also just be caused by myself because I see a few providers in different healthcare systems (i.e. Northwestern Medicine and one independent provider). I appreciate the care I was provided and definitely would recommend everyone I have seen through Advocate so far. Keep up the good work
Painless