I talk a lot and I felt like I was completely being heard about all my questions and problems.
Appointment was for my annual physical. It went fine but seemed to be a lot quicker and shorter than I am accustomed to. Dr Koo and I are still getting to know one another after several years with another AMG physician.
I came in because I was 99% sure that I had strep throat. I had already done an at home Covid test and it was negative. Nurse went to test for strep and Covid. I told the nurse I already took a Covid test and it was negative. She said doctor said to do both. The strep test came back positive and Covid test negative (obviously). Now I have to pay $53 for a Covid test that I said I did not want. Unacceptable!!
Dr Kevin Koo is an asset to your organization. I trust him and he is. very good with people.
Friendly, caring doctor that listens to our concerns and offers suggestions to us.
I do not feel like my well being is a priority for Dr. Koo. Call backs are not in a timely manner. Unless it is to come in early so he can leave early. Answers in the portal take far to long even though his staff is looking at them so we're told. There is alway a family emergency of his own that I'm told about as to why there was not a response/canceled appointments. We heard it again from his nurse at this visit. Don't we all have emergencies in our life's? Does no one cover for him? No other doctor to respond-to a patient? After this experience I will be looking for another doctor I hope to find one who cares about my health. One will will do a proper examination when I'm in there care to.
The provider connected in a personal way by sharing some of best practices he uses with his kids. My son loved the ideas too.
Excellent doctor, everything well explained, pay close attention to the questions that one asks and good answers, good doctor.
very relaxing and informative.great group getting my visit done in a timely fashion !
The nurse was very friendly and helpful