New streamlined office procedures.
My first time with provider. It's been a great experience, medical staff very kind and caring. Attentive and very helpful.
This provider has been helpful in managing my care. Her follow-up explanations after I've seen specialist has guided my decision making with additional procedures and treatments. She's been responsive and when I've needed to see a specialist, she's always helped me. There have been times when the staff could've been a bit more helpful and when I've reached out to the provider, she's immediately resolved the issue. She's gone above and beyond several times. I'd recommend her, especially if you have conditions that need continuous medical care, she's well versed.
The team member at the front desk that helped me check in was supreme in how she handled some sensitive information.
I really like how all staff is friendly and helpful.
I am happy with Dr. Hartl. She is caring and thorough. I trust her with my health and I'm grateful for her and the referrals she provides. She is an excellent primary care doctor!
Dr Erica gave a quick and concise diagnosis. I felt the diagnosis to be accurate and am comfortable with her conclusion. Thank you Dr Erica
Dr Hartl takes the time to take questions and explain health issues using visuals and via an interactive conversation.
Dr. Hartl rushed through my visit. She didn't seem to remember anything from the last visit and I kept having to repeat myself. I also repeatedly asked her to explain what tests would be run. She basically is sending me to do additional tests without first reviewing the tests she already gave. At the end, she rushed out of the room and I was very confused about whether I was supposed to schedule a follow up or what. I am feeling very unheard and like she is not taking my concerns seriously. I scheduled a follow-up via video and an in-person in a month but I am not sure if I should continue with this provider or find a new one.
She's very professional and she listens