Dr. Hartl was very thorough examining me. She answered all my questions , especially questions about the blood thinner that I am taking at the present time. The receptionist outside were gracious and nice. Addressed me as Mrs. .... instead addressing me by my first name.( I am a senior patient).
This was not the doctor I usually see. I saw her because my PCP was unavailable. Perhaps she was having an off day. I saw her on one prior occasion and had a more positive interaction. Our encounter felt rushed, I didn't feel that she was really listening--or cared a whole lot--and if this was my only encounter with this office, I likely would not want to return. I encourage her to slow down, and at least give the appearance of truly listening/caring.
Prompt service Unfortunately the pharmacy is out of my prescription and I don't know when it will be available (not the fault of Advocate)
It was very nice to see Dr. Hartl without her wearing a mask. Also much easier to carry on a conversation without a mask.
I needed to see a provider quickly and Advocate came back in a very short time and said provider could accommodate me the next morning. Polite and efficient.
Dr Hartl fosters such a engaging yet comfortable environment to afford me the ability to share my concerns. She seeks to provide solutions and connects me with professionals to help me on my wellness journey. I so appreciate her as my primary care doctor.
She was MASSIVELY late. I always make myself the first appt of the day. why was she 25 MINUTES LATE? That is the ENTIRE appt time of being late. She certainly does not think much of my time to do this. she has done this many times.
Dr Hartl helped me alot
The doctor was really nice and patient.
Dr. Hartl is the most caring, knowledgeable Medical person. I am extremely comfortable around her,can ask her any question and never feel rushed.