My PCP Dawn Koterbski is the kindest, most caring, most empathetic PCP I've ever had. She knows me and my chart without looking because she gets to know her patients. She goes above and beyond to assist me in my self care/medical journey, even though I have a plethora of issues. Advocate is lucky to have her on staff, and I am lucky to be her patient. However, my most recent appointment was at 2:30 - I sat in the exam room for literally an hour before she was able to come in. There's obviously an issue with overscheduling at her location. I truly love my PCP, but if overscheduling continues to be an issue causing me to wait a lengthy time for my scheduled appointment, I will have to consider switching to Northwestern. I truly hope other patients speak up. Honestly I wish the staff would speak up. Overscheduling, as you know, can lead to mistakes being made and can cause burn out with the staff. Please do better Advocate. Patients such as myself depend on our amazing health care providers to keep us safe and healthy, and quite frankly need the personal connection. Otherwise just call us by our chart number instead of our name and prove further that profit is more important than your patients.
Dawn is awesome ?
She was put off and on guard when I had questions on my thyroid treatment and the symptoms I've been experiencing. She didn't like that I did any research on my own. After the COVID debacle the limited trust in doctors I had is now gone. The physicals patients are given today are minutiae from what was done decades ago. And that's a whole other debate. The nurse was great.
Dawn the advanced practice clinician is great!
I know i am in good hands with Dawn and the rest of the employees
Thank you so much for the great care!.
Dawn is the best provider. She really cares and does everything possible for her patients.
Dr. Dawn is wonderful. She takes the time to listen and discuss.
She asks question,and gives me answers to my question. Good working relationship.
I have very good experience with my provider. She's very nice. Listens to me. Help me understand. I'm very happy with the provider.