The doctor is great. The office and support staff are a barrier to getting appointments and paperwork. I am mostly referring to livewell and on the phone. There seems to be a lack of communication.
Very good
Explanation of each kind of tests. Tests were conducted with precision Results were explained in detail Doctors conclusions of results well understood
Dr Sarcu explained the whole procedure very well and I feel he and his nurses did a fine job They were concerned during the procedure about how I felt and if I experienced any pain I had no pain and they were very professional about there work ethic
Dr Sarcu is a wonderful doctor. He always listens to my concerns and is very thorough in his explanations. He is also very kind and genuinely concerned about my health. Advocate needs more doctors like him.
Dr. Sarcu was very thorough, knowledgeable, and friendly. He staff is very good also.
The staff was friendly and professional. I appreciate the time spent with me explaining my options.
I went to the same area I previously went to for my 1st appt to sign in to see Sarcu. I then went to Sarcu's waiting area & waited. They called in 3 people & I also noticed 30 min. went by, so I then asked (the lady getting the people to bring them in to their appts) when is my turn for Sarcu. They eventually told me I wasn't signed in ?. I went back over to where I thought I signed in at & they said they did not sign me in because the sign in location changed to closer to Sarcu's area. No one explained that when I thought I initially signed in then went over to Sarcu's waiting area sat & waited. Since I did not know & was not informed until then ? & 30 min. was wasted. They did not say anything at the time & I do not have a crystal ball. Sarcu's area apologized then did what they could to get me in & out asap.
Dr Sarcu and his staff are excellent.
very friendly and explains everything