She is not my regular physician, but I needed a pre-surgery exam. She was informed, thoughtful and offered good information.
Felt my health care needs were met
Dr Pluzyczka is very thorough. She also explains medical terms in a way that I understood.
Office help not as helpful with customer service in mind
I really appreciate the time the doctor spent with me
The medical staff was very nice
I felt respected and listened to as she helped me figure out how to move forward with certain health issues. This practice has always had good doctors and PAs.
The doctor was very thorough, caring and reassuring in her treatment plan. She encouraged you to reach out and stay in touch if you have any other problems or concerns.
The provider was perfect no issue with that the problem is that ever since the office do not take the calls directly it has being very difficult to get in contact with the office for any reason the call center is nice and understanding but it's takes longer or sometimes Imposible to get in contact with the nurse or the doctor directly It was very easy before when you just call the office to schedule an appointment, or medication questions or anything I have being with this office for 17yrs
The wait time to actually see the doctor is too long. I waited over an hour. Wait times should not be more than 20 minutes, patients should have their time respected also.