Check in when entering clinic. I always feel the people checking me in are being interrupted by my presence. I already do pre check in on the live well app and pay my copay via app as well. I just stand there until someone, looks up, sighs and then motions me over. I was the only person in line with three reps sitting at the desk. They verify name, dob, provider and home address. This is already in the app which knows I am in the clinic. I can go sit down without standing in line and interrupting these incredibly busy and overworked individuals- These people are the first ones met by patients. Paying my cable bill is a more enjoyable experience than checking in at this clinic.
My experience with Dr Benjamin and the staff was very pleasant.
This was my first visit with Dr. Aaron Benjamin and I was very impressed by him and the other staff I interacted with.
Very polite and knowledgeable, highly recommended to others
Very pleasant experience he is always willing to listen to concerns and always keeping up with new treatments
Knowledgeable doctor nurse and pharmacist laison
I like being in the Advocate network where all doctors communicate
Always very professional, always explains everything and make sure that I understand about my treatment plan
Dr. Benjamin was probably the best provider I've ever talked to. He spent a considerable amount of time with me during my visit and I felt like he actually listened to my concerns. He was very professional and empathetic.
Dr. Benjamin's whole team was great. The front desk staff, the medical assistant and the resident/ scribe are great. Dr. Benjamin is kind, patient and really listened to me. It was a very positive experience.