Protocol should be clearly defined as to how the person who takes your blood is contacted.
My appointments with Dr Imlach and his staff are always most enjoyable and informative.
Appointment was at 8:45am, but I wasn't seen until 10am. That was my main issue. I had to ask the front desk when I would be seen after waiting for an hour instead of them giving me an update.
I was impressed by the transparency of staff, letting patients know wait time or reason for delay. Airlines can learn this lesson.
The Dr. Was very helpful and explained things that I asked him. He changed some medicine when told him that I didn't think it was working.
I felt cared for w the bedside manner of Dr. Imlach and assistant?????
When I arrive for my visit, I was told that my Dr. was running about 1 hour behind if I wanted to reschedule. I had miss my last appt because my Dr was running behind. I fi n ally saw about 1 hr after my scheduled time. I wished that appt be closer to time, waiting 2 hrs to see your Dr. and they are only with you 10 minutes..
Dr.Imlach is a very professional physician. when I experience an issue with my health, Dr.Imlach listens and provide medication to help with the medical illness I experience.
The doctor was very professional and he made sure before I left that he understood my concerns and that I understood treatment and steps required, I felt listened to after I left, great experience
It doesn't usually take as long to get in as this time( an hour late). I am hoping it was a one-off.