Actually , I was expecting a new thyroid gland biopsy to be ordered to be referred to a ENT specialist that is a plastic surgeon that deals with thyroid issues . The endocrinologist was helpful and I did receive information on another specialist .
She felt like she cared and explain my case so I could fully understanding.
I appreciate the level of care I receive at my visit.
The provider was very throughly and everything that she said to me was explained in terms that I was able to understand. It was a good first visit.
I've been seeing Dr. Yasmeen for a long time. She is very friendly and helpful with my care.
The visit with the physician was great but, my check out was confusing. The receptionist was not very engaging. She was asking me questions that I had not clue how to answer. I thought she was going to check me out and tell me everything I needed. I asked was my follow up information on the printout because I needed to contact someone about my biopsy. I've never done this so I wanted to ensure I had all the details. She said it was on there and it was not. I was in a very vulnerable state and the process could have been smoother. When you go see a specialist there should be a level of support felt during your arrival and departure. Disconnection does not feel good when you feel like you've received bad needs... attitudes need to be a little brighter.
The video visit was very convenient. I liked the fact that the office called me for a visit and gave me this option.
Always a positive experience. I am very happy with the provider & staff. They are always kind, knowledgeable & compassionate.
I love the friendly staff at this facility.
Thank everyone car about my health in this office