Really great experience, very helpful team members.
I had a specialist copay of $75 at the time of visit except when I got there I couldn't pay my copay because the person at the front desk didn't have anything in her computer saying she could bill me. I called my insurance company before the visit and they ensured me all I owed was the copay, but now I need to call Aurora's billing department and figure out what I owe. I wonder why this can't be an easy transaction that has to result in me wasting time to figure out my bill? I did my homework prior to the visit and then I couldn't pay.
I like seeing Ruthann as she is very positive and easy to talk to about health issues. She wants to be helpful to the patient and makes sure the right medications are being used!
Amazing staff and made myself and child feel welcomed and taken care of
Felt like a friend, easy to listen to
I feel like I am in good hands. My allergies are in control. I can get any help I need in a short time.
I was able to see Ruthann Peck in a couple of days when I had a flare up of my eczema. It helped my treatment because she could see how bad it was at the time of my appointment.
Very personable people that really listen to what you have to say.
The staff treated me with care, compassion and respect.