Since the pandemic began it seems like getting appointments take a very long time and the waiting is an excusable even with something that's urgent going to urgent care you wait for hours the Healthcare Systems completely changed and I just don't understand it we wait and we wait we wait to see the doctors but if we're running late we are not allowed to come in or we get to our appointment and we wait for half hour 45 minutes to see the doctor and they see us for 10 minutes our Healthcare System needs to change it really does there are some very good doctors and nurses out there that I have a lot of respect for but as far as Healthcare goes it needs to change
Not sure if it was Advocate or the pre op request form from Uropartners but they said that advocate forgot to get my urine sample (even thought I asked if they needed one) and they forgot one of the blood tests so I had to go back a few days later to get another blood test.
Good service and good jobs thank you
I want to say that I did have a concern about the use and update of the new LiveWell app. When I made the appointment, the appointment was not loaded onto my portal. I was not able to do any type of pre-check in or pay before I got there. I did contact technical support for the LiveWell app, but they said the appointment not being in the portal was an issue on the person who booked the appointment.. Also, the portal is not easily navigatablel any longer. The homepage is nothing but ads and recipes, which I don't feel is necessary. I also find this to be a little intrusive as well. My experience with the physician and the location is always top-notch. But my concern is with the updates on the live well app and the booking of the appointments through a call center.
My experience was very satisfactory. Dr. Modi promoted needed health screenings/immunizations but focused on the chief concern. Explained the need for a medication that I was previously resistant to and explained in an understandable way why how this medication would benefit my health.
The provider had me come in without an appointment. Because of that I was diagnosed quickly.
Very friendly and nice
I really like Dr. Modi, he is really easy to talk to and will give suggestions that I may need. If I have a question he will answer it the best way I would understand.
ok. they can improve their way of dealings
Very Satisfied