The phlebotomist had the personality of a rock. Very cold and impersonal.
The doctor was New to me, just wasn't real personable. He was ver y professional and reminded me not to fall.
The nurse and MA were very compassionate and professional. The Dr. was patronizing and uncompassionate.
It was a MUCH better experience than my last appointment with Dr. Walker Santiago. He listened to me and my concerns. He is a very talented surgeon. We were glad he left his ego outside the door and really talked and listened to us. We left Appointment feeling good. We have a "plan". I'm glad I gave him another chance.
definitely recommend Dr Walker Santiago. Excellent surgeon. I am walking normally and without pain
The provider was to quick to suggest surgery for my comfort. I understood the issue I am having as well as the fact that there is no alternative. However the provider in my opinion should have offer or suggest me the opportunity to think about or get a second opinion.
Dr Santiago Walker is pleasant and explains things in plain English so they are easily understood. It was a great experience from the office staff to the doctor.
It took over an hour to see the Dr. Everyone who worked with the doctor were most helpful. The MA, the physician assistant, and xray technician were great. I felt the doctor when he finally came in was preoccupied with something other then my case.
I was very happy with the doctor and his staff. He did recommend physical therapy which I will follow through on. It was a good experience.
Good services, confident, just good enough for every thing medical needs.