Getting an appointment lately has been a real challenge. I had to keep calling and get in on a cancellation. It's getting impossible to be seen when you are experiencing a problem. Not being able to see a doctor for months is not helpful when you are ill.
Provider was 15 mins late on call. I had to take the video call while at work, so this was an issue.
Dr Speil took her time with me. After 20 years with my previous 2 physicians, I feel that my needs were being listened to and welcomed the suggestions Dr Speil recommended.
Every encounter I have had at the Rand Road facility has been impressive. The person who greets me is always kind. I am directed to the right "line" to be checked in and am seen by either the phlebotomist or Dr. Speil in a very timely manner. As a nurse for over 40 years, I deeply appreciate the care and concern everyone displays.
They did seem to be running a little behind. But since I will be trying anew medication, she took a lot of extra time to explain what to expect.
The VERY BIG problem is getting past the call center and then getting an appointment. In this case I feel like the only reason I was able to get in is because I was struggling to breath at the LGH ED 8 hours before. I really felt like I had to push my way in.
Very profesional & kaind!
Dr Speil is a well experienced, calm and very attentive physician! When I talk to her about my problems I feel so at home and relieved. She is like a family to me! I hope she will continue to be with me as I continue to grow old and have more questions! Thank you for all do for me Dr Speil!
Very profesional and friendly!
Dr. Speil was comfortable to talk to and certainly knowledgeable ; and I'm getting to understand her more and she answers my specific questions very thoroughly.