Very productive
Madeline was very thorough and pleasant. She explained things very well and made sure I understood the next steps in care. In my opinion, she is ready to become a Dr from our appt. She was very professional and very kind. Talking to Madeline was very easy and she was/is very caring. She has it all-amazing skills and knowledge and excellent Dr/patient relationship
Maddie explains things clearly. At the end of the visit, she summarizes what I am to do to follow up.
Knowledge, kindness.
I was so pleased with my visit to see Madeline Mayer. She explained everything. She is the first person to tell me exactly what my MRI and x-rays were about. So Thorough and told me about some options that I could have.
I was scheduled at 8:00 am for a virtual visit, was told to complete pre-checkin and log in at 745. I did these steps and Madeline never showed up. I received an e-mail at 8:07 telling me my provider was running late and if my provider doesn't join within 10 minutes of my scheduled appointment time I could leave the virtual visit, and call to reschedule my appointment. Madeline did call on my cell phone later in the morning but I was not available to answer it. I e-mailed my concerns that I wanted addressed at my appointment and received a generic response.
Check in desk people were like robots. Monotonic, stoic and acted like I was a bother. Could barely understand her. The one that took me to the room, same thing. Acted like I was a bother or serial killer. Stone faced. No kindness or cheerfulness at all. Nurse was wonderful. Maddy was wonderful.
The experience encompasses the whole person. It's good to see that every aspect is considered in your health and for your future.
Very professional. Excellent provider. Everyone in this pain management group is very patient oriented and pleasant.
Knowledgeable, caring... heard what I tried to relate... she gave me options to make sure I was covered in multiple ways to move forward... 5stars