The Advocate Group as a whole had been great for me and my family, getting hurt sucks but it is easier with a great group like Advocate helping to figure it out.
When checking in the front desk asked me why we were there. We were there for 3 week follow up. The front desk proceeded to tell me I was supposed to follow up on 6 weeks. If that was the case - then why did the front desk give me a 3 week appointment when I checked out at last visit? We have called several times to try to reschedule for more convenient times, why anyone at front desk tell me the 3 week follow up was unnecessary. If it was unnecessary why tell me when I'm am checking in for the appointment? Why did I take off work and take my child out of school?
Good communication about the healing process of my wrist fracture. Helpful suggestions about seeing an occupational therapist to clarify my questions and suggestions to reach complete healing.
She was competent, compassionate, and knowledgeable. She spoke in terms that I could understand.
Great office and staff!
I am very satisfied
First follow up visit with Ortho Recker. Personable yet professional. Explained everything well. Seems genuinely cared about my health and progress.
Very professional and helpful!
The therapist was very good
All staff are top notch, from Reception, all nursing staff, and Lori. Management needs to take good care of these people! And THANK YOU!!!