I arrived 15 minutes early as requested only to find out she was running 30 minutes behind. Then when I finally got in the phone and internet went down and she couldn't get into my chart. She was not prepared so I had to refresh her memory on my medical history. There needs to be a system in place to tell patients providers are running behind. I hurried to get there and then had to wait. It's frustrating when I have a schedule and the 30 minutes late appointment put me behind as well. Then she wasn't prepared!
Good
As always a very nice visit !
This was my first visit with this provider. No one in her office could have talked with me about health concerns, eating, etc. It was a Very pleasant visit with this provider. She kind, insightful and helpful.
Very good to talk to and she listened to everything I said. She went through everything very thoroughly. I like her.
Excellent rapport. Friendly. Knowledgeable.
My thanks to Laurie for making my visit pleasant, in answering my questions & concerns with respect & ownership of my Best care.
Laurie Polakoff was very informative, helpful, caring, and friendly. She greatly exceeded my expectations and put my mind at ease. I appreciate all the time she spent with me and all the answers/suggestions given to me.
She is very caring and helpful. I am very thankful for her help.
My experience was very good! Laurie Polakoff was excellent and very thorough. She was easy to talk to and answered all my questions. The person with her was very nice too.